We guarantee all of our products and want you to be happy with your purchase!
You may return yarn purchased from HelloKnitty within two weeks of your purchase date. Yarn must be unopened and unused in order to be returned. There is a $2.00 restocking fee for all returned yarn. The restock fee is deducted from your payment. Once we receive your package, we will promptly refund your credit card.
Please contact us to let us know about your returns.
HelloKnitty patterns can not be returned.